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Scribe-X · Clinical Intelligence Platform
AOption A · Problem / Gap

Your AI scribe clocks out at the note.
The work doesn't.

Most AI scribes stop at the note. The chart prep, coding, orders, and follow-ups still land on your providers. We complete the whole visit ... AI carries the volume, a US-based Remote Healthcare Assistant owns the judgment, and your providers get their day back.

Clinical Intelligence Platform
The Whole Patient Journey
Chart prep Meds & labs The note Orders Coding HCC capture Referrals Follow-ups
AI only Human at the center
BOption B · Credo

Patients,
not paperwork.

Documentation is eating your providers' day ... the note, the coding, the orders, the inbox. Scribe-X runs the whole visit with AI and a US-based Remote Healthcare Assistant, so your team gets their time back for the work only they can do.

Clinical Intelligence Platform
The Whole Patient Journey
Chart prep Meds & labs The note Orders Coding HCC capture Referrals Follow-ups
AI only Human at the center
COption C · Outcome

Give your providers
their day back.

The note was never the hard part ... it's the chart prep, the coding, the orders, the follow-ups. Scribe-X runs the whole visit, AI plus a US-based Remote Healthcare Assistant, so your team gets back to patients, not paperwork.

Clinical Intelligence Platform
The Whole Patient Journey
Chart prep Meds & labs The note Orders Coding HCC capture Referrals Follow-ups
AI only Human at the center
DOption D · Differentiator

The AI scribe with
a human at the center.

Most AI scribes hand your providers a faster note and stop. Scribe-X builds a US-based Remote Healthcare Assistant into the whole visit ... AI carries the volume, a human owns the judgment ... so the prep, coding, and follow-ups get handled, not dumped back on your team.

Clinical Intelligence Platform
The Whole Patient Journey
Chart prep Meds & labs The note Orders Coding HCC capture Referrals Follow-ups
AI only Human at the center
EOption E · Whole journey

Not just the note.
The whole visit.

AI scribes stop at the note. Scribe-X runs the entire visit ... chart prep, the note, coding, orders, and follow-ups ... with AI for the volume and a US-based Remote Healthcare Assistant for the judgment, so nothing lands back on your providers.

Clinical Intelligence Platform
The Whole Patient Journey
Chart prep Meds & labs The note Orders Coding HCC capture Referrals Follow-ups
AI only Human at the center
CMOChief Medical Officer
CMIOChief Medical Information Officer
CIOChief Information Officer
The whole journey,
not just the note
A human at the center,
not at the edge
US-based, onshore,
accountable

Trusted by community health centers nationwide

One Community Health Vancouver Clinic Greater Portland Health MidMichigan Community Health Services Hometown Health Center Moses Lake Community Health Foresight Health Solutions Covered Meds Ross University School of Medicine OSIS
The problem

You've heard these.
Maybe you've said them.

Three leaders in your organization. Three versions of the same exhaustion.

"My best docs are charting past midnight. I'm starting to lose them."
Chief Medical Officer
"We rolled out an AI scribe. Six months in, half my docs quit using it."
Chief Medical Information Officer
"I can't sign off on patient data going to an offshore team."
Chief Information Officer
The real problem

AI fixed the note. It didn't fix the job.

The note was never the hard part. Everything around the visit still lands on your providers ... so they chart at 10pm, your best people burn out, and earned revenue leaks.

The work of one visit AI scribe handles still on your providers
Chart prep
The noteAI
Coding
Orders
Inbox
Follow-ups
Before
During
After the visit

Your AI scribe fixed one slice along your patient journey. The other five still land on your providers. That's the job ... and it's where Scribe-X lives.

What matters most
Current way · AI only
New way · AI + Human
Scope
Stops at the note
The whole patient journey
Judgment
No one owns it
A Remote Healthcare Assistant owns it
Revenue
Leaks through missed codes
Captured, every code caught
Follow-ups
Dropped
Closed, loops shut
Adoption
Stalls by week three
Sticks, it's our job not theirs
Risk
Added, and left with you
Reduced, judgment on top
Time
Goes to paperwork
Goes back to patients

See the whole visit get finished, from chart prep to follow-up.

Schedule a Demo
The solution

The Clinical Intelligence Platform

A human at the center, across the whole patient journey. AI scribes stop at the note; the platform finishes the visit.

Other tools ask: AI, or no AI? We ask a better question ... how much human judgment do you want in the work? You set it per provider, on one platform.

The toggle bar · set per provider

How much human does each provider need?

Three solutions, one platform. Slide a provider right and more of the work ... and the risk ... is handled for them. Compare what each position handles, and what stays with your team.

PulseComing AI only

Who it fits

The cost-conscious or tech-comfortable provider who's fine owning more of the workflow.

AI draft · visit note Self-directed
Coding & ordersBack on your team
Follow-ups & loopsBack on your team

AI captures the visit and drafts the note, self-directed. The floor ... see what AI-alone does before deciding how far past it to go.

You keep: the most risk and manual effort.
Configured to your practice. Contact to discuss.
Most practices start here
AssistAvailable now AI + human review

Who it fits

The provider who's been burned by AI before and wants the efficiency with trained review where quality and context matter. The biggest untapped group.

Remote Healthcare Assistant · reviewing Same day
E/M level confirmed
Orders queued to the EHR
HCC risk codes captured

AI drafts; a US-based Remote Healthcare Assistant owns the highest-stakes work ... the coding and orders that drive revenue. Reviewed and returned the same day.

You keep: some risk and manual work, outside the high-stakes set.
Configured to your practice. Contact to discuss.
LiveAvailable now Real-time, in the visit

Who it fits

The high producer you can't slow down, and the clinician who never wants to touch the computer.

In the visit · now Remote medical scribe
Note complete at visit end
Orders placed
Follow-up scheduled

A remote medical scribe supports the visit in real time, with human intelligence at the center of the whole journey. Chart prep is built in ... there is no Live-lite.

You keep: the least. Risk and manual work handled, with a 100% coverage guarantee on scaled programs.
Custom configuration. Contact to discuss.
The Whole Patient Journey
Chart prep Meds & labs The note Orders Coding HCC capture Referrals Follow-ups
AI only Human at the center
A human at the center

AI and human intelligence, together.

Move a provider to the right and the overlap grows ... AI carrying the volume, a Remote Healthcare Assistant owning the judgment. The more human you set, the more of the visit they share.

Set per provider, under one agreement. Pricing is configured to your practice. Let's talk →

The mix · set per provider

Your providers aren't the same.
Neither are their settings.

Set any number of providers at any position ... Pulse for some, Assist for most, Live for the few who need it. Toggle the counts and watch your roster take shape.

Build your mixHow much human does each provider need?
Pulse Coming
AI only · self-directed
Providers2
Assist Available now
AI drafts · an RHA reviews every note
Providers6
Live Available now
A remote scribe, live in the visit
Providers2
AI onlyHuman at the center
10 providers · 2 Pulse · 6 Assist · 2 LiveOne platform · one agreement

Move anyone, anytime. A provider slides right as their needs grow ... no migration, no new agreement. Meet every provider where they are, and the whole roster lives on one platform.

It runs across the whole journey

The platform covers every stage of the patient journey as connected intelligence layers.

Pre-VisitAdd-on · built into Live
Chart prep, meds, open orders.
EncounterLive today · the core
The note and orders, captured live.
RevenueReporting live today
Coding, HCC, charge capture.
QualityReporting live today
Care gaps, reminders, UDS/HEDIS.
InboxComing soon
The message inbox, triaged.
Care CoordinationComing soon
Referrals, follow-ups, recall.
OperationsComing soon
Productivity, SLA, capacity.

Set per provider

Each provider gets their own setting. Run your highest-volume providers one way and the rest another, all under one agreement. Move a provider right anytime, no switching tools.

More than turning on AI

Switch on an AI scribe and you get a faster note ... the coding, the orders, and the follow-ups still land on your team. Scribe-X builds a US-based Remote Healthcare Assistant into the work itself, so you get human judgment where it counts, on top of the speed. That's the real choice: AI alone, or AI with human intelligence on it.

The proof

What the whole-journey model delivers.

Across Scribe-X accounts: more patients seen, more revenue captured, happier providers.

Physicians want AI. On its own, it only moves the needle so far.

The demand is real. On its own, AI helps modestly, and only when people keep using it. A JAMA study of 1,800+ users found a ~10% cut in documentation time, and only 1 in 3 used the scribe in more than half their visits. It pays off when a person keeps using it. Most don't.

81%
of physicians use AI professionally
~10%
documentation time saved, AI-only
32%
used it in over half their visits
+1.9
more patients per provider, per day
+30pt
jump in provider satisfaction
+10%
more level-of-service coding captured
+24%
better HCC risk capture
-45%
faster time to close the note

Draft: internal averages, pending verification before publication.

In their words

Providers got their patients back.

Not pilots. Community health centers that have run the whole-journey model with us for years.

Medical scribes remove the areas of our job that we really don't like and didn't sign up for, letting us have that relationship with our patients that we all envisioned.
GP Dr. Greg ParkerOne Community Health
We have relied on Scribe-X for many years to support our providers with medical scribes. I've been very impressed with how responsive they've been to our evolving needs, especially during the COVID-19 pandemic. They've used their remote service model to deliver excellent training and shift continuity, despite initial hesitation from some of our providers. I strongly recommend them to any clinic looking to improve efficiency and provider quality of life.
RW Randi D. White, MBADirector of Operations, Adventist Health Medical Group
Who this is for

Built for community health, where the stakes are highest.

Enterprise community health: FQHCs and their lookalikes, carrying the heaviest documentation load with the least room to lose a provider. One platform, a full buying committee, and three clinical doors in.

The champion
The CMO
Chief Medical Officer

Owns clinical quality, provider experience, and retention. When this person's in the room, the deal moves.

"I want my providers to love practicing here again."
The bridge
The CMIO
Chief Medical Information Officer

Owns EHR fit and whether anyone actually adopts the thing. Burned by tools that dazzled in the demo and died in the exam room.

"I want a tool that survives a real exam room."
Risk & governance
The CIO
Chief Information Officer

Owns data security, PHI, and AI governance. One job: don't get breached or sued, and stop the vendor pile from growing.

"I want AI we can govern, not AI that governs us."
Why only Scribe-X

You have real options. Here's the gap.

You're weighing a short list of real options. Named honestly, the gap shows itself.

Where the alternatives stop
  • An ambient AI scribe. Drafts the note well, then stops. Chart prep, coding, orders, follow-ups stay manual.
  • The EHR's built-in AI. The same AI-only note, bundled. The ROI math assumes your providers see more patients to pay for it.
  • Offshore or virtual scribes. Cheaper hands, but the record leaves the country, with turnover and no AI on volume.
  • Hire more in-house staff. Expensive, and it deepens the problem: a churning layer around an expensive clinician.
Scribe-X closes all four gaps.

AI carries the volume. A US-based Remote Healthcare Assistant owns the judgment. You set the balance per provider ... across the whole visit, with the record kept onshore.

See how it works
How it works

A path that's safe to start.

Three steps. We carry the integration weight, not you.

1
Discover
Weeks, not months

We map the journey and set the toggle bar per provider. You see your gaps, and what they cost, before spending a dollar.

2
Pilot
A real test, clear KPIs

A few providers, real workflow, not a demo. KPIs defined up front. We run the rollout; your providers just see their day get better.

3
Expand
Grow at your pace

Roll it to more providers and move them right on the toggle bar as needs grow. Same platform, turned up, no re-implementation.

A Remote Healthcare Assistant carries adoption, so there's nothing for a busy provider to get wrong. The decision is reversible at every step ... which is why it's safe to start.

Real questions, straight answers

The questions buyers actually ask.

Isn't this just another AI scribe?

No. AI carries the volume; the product is the human intelligence and judgment on top of it, across the whole journey. The note is the smallest part. If a note is all a clinic needs, the market already sells that, and so will we, as Pulse, the AI-only floor.

How is the Clinical Intelligence Platform different from ambient tools like DAX Copilot or Epic's native AI?

The difference is the human layer. Ambient AI captures what it hears and generates a note; Scribe-X puts trained, US-based Remote Healthcare Assistants behind that process as a quality and accuracy check. And where most ambient tools cover the encounter only, the CIP covers the work before, during, and after the visit.

Our EHR already gives us ambient AI, close to free.

It does, and it's convenient. It's also the AI-only note, and the ROI math behind it assumes your providers see more patients to pay for it, so it takes time rather than gives it back. If your edit rate on AI notes is above 15%, or providers are still charting after hours, it isn't solving the problem. We finish the work it leaves undone: chart prep, coding, orders, referrals, the inbox, the follow-ups.

What role does AI play in the Clinical Intelligence Platform?

The CIP uses AI to support and accelerate the work of Remote Healthcare Assistants, not to replace them. AI handles ambient capture, preliminary note generation, and surface-level documentation. Trained Remote Healthcare Assistants provide quality review, EHR-specific customization, and clinical-accuracy oversight. The AI learns provider preferences over time, so the output gets more accurate as the relationship develops.

We tried AI before and it didn't stick. Why is this different?

Because what didn't stick was AI alone, turned on and handed to the provider to figure out. Here a trained Remote Healthcare Assistant carries the work and owns the accuracy, so there's no rollout for a busy provider to get right. The thing that failed is the thing we replace.

How long does implementation take?

Timelines vary by organization size and configuration, but Scribe-X moves faster than enterprise ambient-AI deployments, which often run 6 months or more. A standard Assist rollout for a small-to-mid-size practice runs 4 to 8 weeks from signing to go-live. Live programs and larger systems are scoped individually. Your onboarding contact manages the full timeline.

What EHR systems does Scribe-X support?

Scribe-X works across major EHR platforms including Epic, athenahealth, eClinicalWorks, and others. Remote Healthcare Assistants are trained on your specific EHR configuration, not a generic workflow. EHR compatibility is confirmed during discovery, before any contract is signed.

How much IT involvement is required to get started?

Scribe-X is built to minimize IT lift. Most implementations need standard EHR access provisioning and a BAA review from your compliance team. Scribe-X provides all documentation for procurement and IT review. The goal is that your providers are operational without your IT team carrying the project.

Will our providers actually use it?

Adoption is our job, not theirs. Because a Remote Healthcare Assistant carries the work, there's nothing for a busy provider to use wrong or quietly abandon. That's the difference between a tool a clinic has to adopt and a service that simply runs.

What's the difference between Live, Assist, and Pulse?

They're the three solutions a provider can be set to on the toggle bar, based on how much human support their work needs. Live puts a remote medical scribe on the encounter in real time. Assist pairs AI with a Remote Healthcare Assistant reviewing the output. Pulse is the AI-only floor, a future option rather than active today. Providers are set individually, all under one agreement, and a Scribe-X team member walks you through it on the discovery call.

How do you make the ROI case for Scribe-X internally?

Three anchors land with CFOs and CEOs. Replacing one physician costs $250K to $500K, and provider satisfaction jumps 30 points. Days-to-close drops 45%, which goes straight to cash flow. And +1.9 patients per provider per day means more visits without more hours. Scribe-X can build a one-page ROI summary for your internal conversation.

Is our patient data safe?

Our Remote Healthcare Assistants are US-based and the record stays onshore. That's deliberate. In a climate where offshore handling is getting restricted and the legal liability is landing on the provider who used the AI, it reduces the risk a clinic carries instead of adding to it.

Is the CIP HIPAA-compliant?

Yes. Scribe-X signs a Business Associate Agreement before any Remote Healthcare Assistant joins a patient encounter. All Remote Healthcare Assistants complete HIPAA training, and the CIP is built with HIPAA-aligned controls, access governance, and audit logging. Compliance documentation for IT and procurement review is available through your Scribe-X contact.

Is the Clinical Intelligence Platform SOC 2 compliant?

Yes. The CIP is SOC 2 compliant across every configuration. Supporting documentation is available through your Scribe-X account manager or during discovery.

The front door

See your gaps, and what they cost, in minutes.

Before you spend a dollar, see where the work around the visit is breaking, and what it's costing you.

The cost of standing still

Standing still feels safe. It isn't.

It compounds, quarter after quarter ... across the provider, the practice, and the patient.

You continue to lose your best people

Pajama time keeps climbing ... charting at home after the kids are in bed ... and burnout takes the most conscientious first.

Revenue leaks, quarter after quarter

Every under-coded visit is money you earned and never collect.

Patients keep paying for dropped loops

A missed callback or referral keeps becoming a repeat visit, or worse.

You're still funding an unused pilot

You keep paying for the AI most providers quietly stopped using.

The liability only grows

Thin or wrong AI notes stay a compliance exposure ... and it lands on the provider.

The pressure only mounts

Budgets tighten and liability shifts, so standing still keeps falling behind.

The question was never whether to change. It's whether to fix it while it's still cheap.

Patients, Not Paperwork.

Give your providers their day back.

AI carries the volume. A US-based Remote Healthcare Assistant owns the judgment. You decide how much human each provider needs. Let's map your journey.